Elizabeth Foakes

Elizabeth Foakes is currently the Associate Director of Operations at Concentrix, where they manage large-scale outsourced operations delivering customer service, collections, and sales. With extensive experience in the financial services sector, they have a proven track record in operational delivery and transformation, particularly within challenging regulated environments. Prior to their current role, Elizabeth held key leadership positions at Webhelp and Capita Customer Management, overseeing teams and ensuring compliance with financial regulations. They are recognized as a passionate leader committed to operational excellence through strong relationships with colleagues and clients.