Islam Amin has over a decade of experience in operations and customer service management, primarily at Concentrix from November 2022 to December 2024, where roles included Operations Manager, Senior Operations Manager, and Senior Team Manager, among others. Prior experience includes positions as a Team Manager and Subject Matter Expert at Concentrix, and roles as a Data Entry Clerk at SELLGATE Sales Outsourcing AG and Callcenter Agent at Vodafone Global Enterprise. Islam Amin holds a Bachelor's degree from Cairo University, earned between 2011 and 2015, in the faculty of commerce English section.
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