Jason Cordero currently serves as the Americas HR Shared Service Director at Concentrix, where notable achievements include the implementation of a Helpdesk strategy, generating over $200K in savings through resource optimization, and creating structured career development layers. Previously, Jason worked at Citi in various senior management roles, directing initiatives focused on cultural transformation, standardizing practices across regions, and leading automation efforts to foster innovation. Earlier experience includes roles at Accenture, Tech Data, and Bank of America, where Jason focused on operational improvement, sales reporting, and team leadership. Jason holds a Bachelor's degree in Business Administration and Management from Universidad 'San Juan de la Cruz' and a Bachelor's degree in Computer Engineering from Universidad Latina de Costa Rica.
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