Jennifer Liang is a Director of Business Development and Account Management at Concentrix, where they focus on driving customer experience and value growth. With 15 years of experience in customer engagement solutions, Jennifer previously served as Associate Director of Account Management at Concentrix from 2018 to 2022, where they managed client satisfaction and business growth. Their prior roles include leadership positions at PCCW Teleservices and HKT Teleservices, showcasing a strong background in client service and business development.
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