Kirwan Lamb is a Senior Operations Manager at Concentrix, where they currently lead operational strategies and initiatives to enhance business performance. Previously, they held positions as Operations Manager and Team Manager at Webhelp from 2021 to 2023 and 2017 to 2021, respectively. Kirwan has been recognized with nominations for two CCMG awards during their tenure in the BPO industry. They are also pursuing a Leadership Acceleration Program for Middle Managers at Stellenbosch Business School from 2023 to 2024, demonstrating a commitment to growth and development in both operations and leadership.
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