Nishant Chauhan

Nishant Chauhan is a skilled professional with experience in customer support and sales, currently working as a Tech Support Specialist 2 at Concentrix since September 2023. Responsibilities include handling customer queries related to wifi, cable, and landline services, upselling plans, and maintaining high customer satisfaction through effective communication. Prior to this role, Nishant served as a Senior Key Account Manager at Paytm, focusing on merchant acquisition and market research. Experience also includes a Sales Marketing Executive internship at Hector Beverages, where market trends, consumer behavior, and product feedback were analyzed, and a brief role at Big Bazaar. Nishant holds an MBA in Marketing from GD Goenka University and a BBA from Tilak Raj Chadha Institute of Management & Technology.