Richard Boutilier is an experienced IT professional with a strong focus on desktop and server engineering. Currently serving as the Sr. Manager of Server Engineering at Concentrix since October 2018, Richard has previously held significant roles including Manager of Desktop Engineering and Manager of Operating Systems Engineering at Convergys. With expertise in image maintenance, software packaging, patch management for large-scale desktop environments, and Active Directory administration, Richard has managed operations for over 70,000 desktops globally across multiple organizations. Richard's career began at Stream Global Services, progressing through various IT roles, demonstrating a commitment to effective end-user services and infrastructure management. Richard holds multiple degrees in Information Technology and Business Administration and is recognized for maintaining professional relationships with clients and providing strong technical support.
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