Roberto J Lopez is a seasoned professional with extensive experience in operations management within the technology sector, currently serving as Delivery Project Executive at Concentrix since February 2012, overseeing a team of over 200 staff providing high-end tech support for a major software company. Notable achievements include driving key performance indicators to consistent improvement, positioning the account as the best-performing site globally, and obtaining TSIA Certification for exemplary innovative practices. Previous roles include Operations Manager for both technology in network engineering and lead generation at Farmers Insurance, where significant improvements in reporting and revenue generation were made. Lopez holds a degree in Business Administration from UNICIT and has a background in technical financial accounting.
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