Saloni Jha currently serves as a Sr. Advisor I in Technical Support at Concentrix since May 2023, demonstrating in-depth knowledge of network protocols and a foundational understanding of cloud environments. Prior to this role, Saloni worked as a Technical Support Engineer at Teleperformance from December 2021 to May 2023, where responsibilities included providing technical support through various channels, troubleshooting software and connectivity issues, collaborating with cross-functional teams, maintaining customer records in the CRM system, and participating in training sessions to enhance technical knowledge and customer service skills. Saloni holds a degree from Delhi University, completed between 2015 and 2018.
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