Tammy W.

Tammy W. is an accomplished professional with extensive experience in operations leadership and account management within the customer service industry. Currently serving as the Director of Strategic Partnership & Procurement at Concentrix since December 2019, Tammy W. leads a team of over 300 members, providing high-level service for a global account while managing KPIs and profitability. Previous roles include Senior Director at S & P Data, Regional Senior Director of Operations at Advantage Communications Inc., and Site Director/Service Delivery Director at NorthgateArinso, among others. With a Master's Certificate in Project Management from Schulich School of Business and additional training from Dale Carnegie and Eastern College, Tammy W. has a proven track record of driving revenue generation and operational effectiveness across multiple clients and regions.