Shawn Nevala

Shawn Nevala has extensive experience in account management and collections, currently serving as Key Account Manager and Business Process Outsourcing Manager at Concora Credit since June 2012, where responsibilities include launching and supporting international call center operations and managing a large team of agents. Previously, at U.S. Bank, Shawn held the position of Collections Team Lead, overseeing a team of collections agents and developing advanced training programs. Shawn also has experience as the Owner and Daily Manager at JRT Industries, focusing on production schedules and vendor relationships, and began a career in sales as a Membership Sales Counselor at 24 Hour Fitness.