Madelon Barrow possesses extensive experience in client experience and operational support, currently serving as Director of Client Experience and Support at Concord Servicing Corporation since January 2018. Prior to this role, Madelon held the position of Manager of COS Payroll Operations at ADP for a brief period from June 2017 to January 2018. Madelon also has a significant tenure at Concord Servicing Corporation as Contact Center Director from January 2015 to June 2017, along with a decade-long role as Director of Collections Services at Equiant Financial Services Inc from October 2002 to December 2014.
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