Data & Analytics Manager

Data & Analytics Manager

The Data & Analytics Manager develops data strategies, manages the data lifecycle, and creates actionable insights through advanced analytics, dashboards, and PowerBI reports. This role collaborates with business teams to optimize processes, eliminate manual reporting, and drive data-driven decisions with improved metrics and KPIs.

Essential Functions:

Develop and implement data strategies that align with business objectives. Oversee the end-to-end data lifecycle, including data collection, integration, cleansing, and storage, ensuring data is accurate, accessible, and actionable for various business units.

Drive the development and implementation of advanced analytics models, dashboards, and reports that provide actionable insights to key stakeholders, including hands-on build using PowerBI. Use statistical analysis, data modeling, and data visualization to support decision-making processes and business performance improvements.  Eliminate spreadsheets, email, and manual reporting processes wherever possible.

Work closely with business leaders, Sales, Finance and other departments to understand their data needs, develop custom reports, and identify opportunities for process optimization through data-driven insights. Advocate for the use of data to drive business strategy and innovation.  Reinvent KPIs, metrics, and dashboards currently used to run the business.

Position Requirements:

• Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Information Systems, or a related field.

• 5+ years in data management, analytics, and business intelligence.

• Hands-on experience with data lifecycle management, including data collection, integration, cleansing, and storage.

• Proficiency in data analytics tools and platforms, particularly PowerBI.

• Strong knowledge of statistical analysis, data modeling, and data visualization techniques.

• Experience with ETL processes and data warehousing solutions.

• Familiarity with programming languages such as SQL, Python, or R.

• Ability to develop advanced analytics models and create interactive dashboards and reports.

• Strong problem-solving skills and the ability to translate complex data into actionable insights.

• Excellent communication skills, with the ability to convey complex data concepts to non-technical stakeholders.

• Proven ability to work closely with business leaders, Sales, Finance, and other departments to understand their data needs and develop custom reports.

• Strong advocacy for data-driven decision-making and innovation within the organization.

• Experience in managing multiple projects simultaneously and delivering results within deadlines.

• Ability to lead initiatives to eliminate manual reporting processes and optimize data workflows.

Compensation Range: $120,000 to $160,000. Range can flux dependent on experience, education/training, etc.

Additional employee benefits at Concord Technologies:

• 401K plan w/ 6% company match (vests immediately)
• Flex-Time off + sick time
• 10 company holidays
• Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
• Voluntary insurance options:
  • Pet insurance
  • Employee Life and AD&D
  • Spousal Life and AD&D
  • Child Life and AD&D
• Paid Parental Leave program
• Free unlimited ORCA card (Seattle area residents)
• Employee Rewards and Recognition through NectarHR
• Unlimited access to Udemy for Business

About Concord Technologies:

Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting-edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves.

More than 2,300 healthcare organizations, financial providers, and companies in other equally document-intensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, it’s clear they love the service and value we provide.

We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers’ needs, we are expanding our offerings. That means assembling a world-class team to take us through this next phase of growth. We hope you’d like to join us!

Concord Technologies is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.