Sales Development Representative

SALES DEVELOPMENT REPRESENTATIVE

Concord Technologies is currently seeking a Sales Development Representative for its growing Sales team.  We are looking for exceptional individuals with a competitive spirit and the desire to put in the work to become a top performer. This role will be based in our Seattle headquarters near the vibrant Pike Place Market.

The Sales Development Representative is a key contributor to the continued success of Concord’s growing Sales Team. In this frontline Sales position, you will be the first touch point between Concord and new prospective customers and be responsible for building sales/lead pipelines for the sales organization.

Concord craves your contribution of passion, commitment to excellence, high energy, and devotion to always doing what’s right to build upon our vastly diverse and intellectually stimulating work environment. Concord is committed to the ongoing career development of its employees and has standardized on Miller-Heiman based selling principles to accelerate deal closure. Miller-Heiman classroom, remote learning, and/or additional training opportunities are provided by Concord. Opportunities for career advancement to inside sales or other company roles are available for our top performers.

Here's the thing: We're growing. Fast. And if your idea of a good time is being a part of something big, then this is the place—and the team—for you.

Essential Functions:

• Meet and exceed defined activity metrics on a daily, weekly, and monthly basis through effective communication channels including phone calls, email, social media, and chat.
• Execute targeted outbound campaigns to identify new contacts, evaluate their needs, assess their fit with our products, and arrange product introductions for prospective clients.
• Proactively prospect and generate new business opportunities through outbound outreach efforts.
• Qualify inbound MQL leads and efficiently pass them to the appropriate sales representatives for further follow-up.
• Manage the initial sales process for assigned Marketing Qualified Leads (MQLs) to identify potential opportunities and conduct product demonstrations.
• Schedule prospect meetings and facilitate seamless communication among team members and stakeholders within the sales organization.
• Handle inbound customer inquiries via phone calls, emails, and web-based chat, ensuring prompt follow-up and providing suitable product or service recommendations based on prospect needs.
• Collaborate in the development of high-quality sales pipelines through targeted outbound outreach efforts.
• Demonstrate exceptional time management skills to effectively prioritize tasks and meet deadlines.

Position Requirements:

• Exceptional oral and written communication
• College Graduate

The compensation range for this role is $25 - $29/hour plus bonus. Range can flux dependent on experience.

Additional employee benefits at Concord Technologies:

• 401K plan w/ 6% company match (vests immediately)

• Flex-Time off + sick time

• 10 company holidays

• Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.

• Voluntary insurance options:

  • Pet insurance
  • Employee Life and AD&D
  • Spousal Life and AD&D
  • Child Life and AD&D

• Paid Parental Leave program

• Free unlimited ORCA card (Seattle area residents)

• Employee Rewards and Recognition through NectarHR

• Unlimited access to Udemy for Business

About Concord Technologies:

Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting-edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves.

More than 2,300 healthcare organizations, financial providers, and companies in other equally document-intensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, it’s clear they love the service and value we provide.

We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers’ needs, we are expanding our offerings. That means assembling a world-class team to take us through this next phase of growth. We hope you’d like to join us!

Concord Technologies is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.