Michelle W.

Michelle W. is an experienced professional in client relationship management and health and wellness benefits administration. Currently serving as an Account Manager at Concordia Plans since May 2023, Michelle oversees client consultations, analyses, and issue resolutions while focusing on strategic planning to meet ministry needs. Previously, Michelle held the position of Health & Wellness Manager, successfully leading a team in delivering health benefits and ensuring operational efficiency. Prior roles include Health Insurance Broker/Manager at Lang Insurance, where management and training were key responsibilities, and Accounting Specialist and COBRA Administrator at J.W. Terrill. With a career spanning several years in roles requiring strong leadership and analytical skills, Michelle holds a Bachelor of Arts in Health Care Administration from Webster University and an Associate of Arts in Business Administration from St. Charles County Community College.