Erika R. is a seasoned professional with extensive experience in client solutions and account management. Since December 2012, Erika has held various roles at SAP Concur, including Principal Solutions Advisor, Solutions Consultant, and Client Success Manager for SMN Canada, demonstrating a strong commitment to client success and innovative solutions. Prior to SAP Concur, Erika worked as an Inside Account Manager at Grand & Toy and held multiple positions at Milton Kumon Math & Reading Centre and the Adult Learning Centre for Literacy North Halton, showcasing a diverse background in educational and customer-focused environments. Early career experience includes the role of Account Executive at Waynor Media Solutions / Marlin Motion Pictures and sales positions at Dun and Bradstreet, dating back to 1996. Erika holds a Bachelor of Arts degree in English and Drama from McMaster University, earned between 1995 and 2005.
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