Maike Huelsen

Maike Huelsen is an experienced professional in the aviation and travel industry, currently serving as Director of Product & Customer Engagement at Condor Flugdienst GmbH since April 2009. In this role, Maike leads strategic, cross-functional projects focused on commercial and operational sectors, driving transformation efforts to ensure profitable growth. Previous positions at Condor include Head of Product Delivery & Global Standards in Ground Operations, where Maike ensured efficient procedures for passenger handling, and Innovation Lead Customer Operations, focusing on improving operational procedures. Prior experience also encompasses roles at Thomas Cook Group Airlines, including Head of CRM & Customer Analytics and Head of Product Management, as well as marketing and product management positions. Maike holds a degree in business administration from the University of Düsseldorf and has pursued various industry-related educational programs.