Prabhleen Kaur

Prabhleen Kaur has work experience in two different companies, Condor Security Inc. and Tristan.

At Condor Security Inc., Prabhleen started as a Concierge in November 2020 and worked until April 2022. Prabhleen then took on the role of Head Concierge from May 2022 onwards. During their time as a supervisor, they successfully improved the customer service satisfaction score from 62% to 80% and received an increased bonus. Prabhleen's responsibilities included being the main point of contact for customers, managing a team of 5+ employees, and ensuring a high quality of customer service.

At Tristan, Prabhleen worked as a Talent Acquisition Coordinator from September to December 2021. In this role, they were responsible for the entire recruitment process, including identifying candidates and facilitating their onboarding. Prabhleen handled recruitment for various industries, such as management, food, manufacturing, and retail, and utilized recruitment software like Indeed, LinkedIn Recruiter, and an Applicant Tracking System (ATS).

Overall, Prabhleen has demonstrated their abilities in customer service and team management as a Head Concierge at Condor Security Inc., and has also gained experience in talent acquisition and recruitment coordination at Tristan.

Prabhleen Kaur attended Cambrian College from 2020 to 2021 where they completed an Associate's degree in Hospitality Administration/Management. During the same period, they also pursued a Diploma of Education in Restaurant/Food Services Management at Cambrian College.