Eric Papa

Eric Papa currently serves as a Process Improvement Analyst II and QA Senior Financial Analyst at Conduent, a position held since September 2016, and is the owner of EFP Income Tax Services and EFP Publishers since 2012 and 2007, respectively. As an IRS Tax Professional and New York State Tax Preparer, Eric specializes in personal tax returns and sole proprietorships. Previous roles include positions at Xerox State & Local Solutions, ACS Transportation Solutions Group, and Lockheed Martin IMS, with experience in new products implementation, quality assurance, and financial analysis spanning over two decades. Eric holds a Bachelor's degree in Technical Management with an emphasis in Finance from DeVry University and has earned multiple certifications related to taxation and process improvement, including Six Sigma credentials.