Colleen Rutcosky

Colleen Rutcosky is an accomplished customer service professional with extensive experience leading teams and enhancing customer relationship management strategies. Currently serving as Customer Service Manager at Conestoga Wood Specialties since September 2020, Colleen previously held the role of IGS Customer Service Manager at dormakaba Americas, where leadership and effective service delivery were emphasized. Other notable positions include Manager of Customer Service and Sales Support at C.H. Briggs, Customer Technical Support Supervisor at Comcast, and various roles at Easthill Group and The Eastwood Company, showcasing a consistent focus on improving service quality, team performance, and customer satisfaction. Colleen holds a Bachelor of Science in Elementary Education from Shippensburg University.