Ramona Laslau

Ramona Laslau has over two decades of experience in customer service and client relations, currently serving as the Customer Service Manager at Bearing Headquarters Company since September 2025. Prior to this role, Ramona held a series of positions at Alma Lasers North America from August 2019 to July 2025, including Senior Client Relations Manager and Client Relations Manager. Previously, Ramona worked at Klein Tools, Inc. from August 2002 to August 2019, where roles included Customer Service Supervisor and Customer Service Associate. Ramona's educational background includes a Bachelor of Arts in Business Administration from Dominican University and a Professional Supervisor certification from the MRA Institute of Management.