Gabriela Duarte

Customer Success Analyst at Configr

Gabriela Duarte's work experience begins with a role as an Analyst of Customer Success in Onboarding at Configr, which started in November 2021 and is ongoing. Prior to that, they worked at Alest Consultoria as an Administrative Assistant from March 2021 to October 2021, and as an Intern from October 2020 to March 2021. Gabriela also had a position as an Administrative Intern at Marques Construtora e Incorporadora Ltda from December 2019 to February 2020. Before that, they worked as an Administrative Assistant at Reformas Santana e Comercio Eireli from August 2018 to August 2019. Gabriela'searliest recorded work experience was as an intern at Gmg Consig from August 2016 to November 2016. Finally, they started their career as a Youth Apprentice at Geo Soluções Engenharia Geotécnica Ltda - a Strata Company from August 2014 to March 2015.

Gabriela Duarte's education history begins in 2016 when they attended Sumaré, where they studied Marketing until 2018. Following this, they enrolled in Sumaré again in 2019 but this time pursued Administration as their field of study until 2021.

In addition to their formal education, Gabriela has obtained various certifications to enhance their skills and knowledge. In 2022, they completed the "Fundamentos de Customer Success para Analistas" course at RD University. Prior to that, in 2021, they accomplished the "Curso de Customer Success- O sucesso do cliente como foco" course at Udemy and earned the "Google Workspace Sales Credential" from Google. In 2020, Gabriela obtained several certifications, including the "Introdução ao Customer Success" course from RD University, the "CRM Gestão do Relacionamento com o cliente" course from Udemy Brasil, and the "Meet Google Cloud Sales Credential" from Google. Gabriela also earned the "CPA-20" certification from T2 Educação in the same year. Moreover, in 2021, they completed the "Software HubSpot Sales" course offered by HubSpot Academy.

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Previous companies

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Timeline

  • Customer Success Analyst

    November, 2021 - present