Usman Khalid is a highly skilled engineering professional with extensive experience in application support and database analysis across multiple sectors. Currently serving as a Principal Application Support Engineer at Confiz since May 2022, Usman provides end-to-end web and application support for production environments in the telecommunications sector, focusing on service reliability and incident management. Prior to this role, Usman worked as a Senior Database Analyst at Contour Software, specializing in cloud support and database replication. Experience also includes serving as a DB and Application Support Analyst at Jin Technologies, providing technical support for POS and retail systems, and as a Systems Analyst at Techaccess Pakistan, managing Microsoft deployment projects. Usman holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from Air University.
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