SM

Sylvia M.

Executive Board Chair at Conflict Resolution Center

Sylvia M. is an accomplished professional with extensive experience in healthcare management and product strategy. Currently serving as the Senior Director of Product Strategy & Innovation for the Pacific Northwest Market at UnitedHealth Group, Sylvia has held various senior-level positions within the organization, including Senior Director of Enterprise Customer Experience and Product Director for Clinical, Wellness & Advocacy Programs. Prior to UnitedHealth Group, Sylvia was the Director of Pharmacy Benefit Management at Prime Therapeutics and held roles at UCare, Express Scripts, and UnitedHealth Group. Educational credentials include an Executive Healthcare Leadership degree from Cornell University, an Executive Graduate Certificate in Intrapreneurship from Cornell University, an MBA in Health Care Administration from Concordia University-St. Paul, and a BA in Law and International Studies from Coventry University.

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