Archit R. is a professional with extensive experience in customer support and technical assistance, currently serving as a Concierge Representative in Global Technical Support at Confluent since January 2023. Prior experience includes a role as Senior Executive in Customer Success at Capillary Technologies, where Archit R. acted as a point of contact for major clients like FM and Sephora, and as a Customer Support Executive at Zoconut, responsible for managing B2B client subscriptions. Additional experience includes positions as a Customer Service Associate at Cogent E Services and Operations Executive at Teleperformance, both focused on incident management and customer onboarding. Archit R. holds a Bachelor of Science degree in Mathematics from Delhi University, earned between 2013 and 2016.
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