Christy Rodriguez

Christy Rodriguez is a skilled professional with a background in customer service and technical support. Currently employed as a Staff Global Escalation Manager at Confluent, Christy has extensive experience in managing escalations and crisis situations with a focus on customer satisfaction. With a Master of Business Administration degree from the University of Phoenix and a history of roles at companies like VMware, Dell EMC, and Fujitsu America, Christy brings a wealth of knowledge and expertise to their current role. Their proactive approach in coordinating resources, resolving issues, and ensuring smooth communication has been instrumental in their successful career journey.