Nandish Krishna Kumar

Nandish Krishna Kumar is an experienced professional with a strong background in escalation management and technical support. Currently serving as an Escalation Manager at Confluent since June 2023, Nandish previously held positions as an Escalation Engineer at Twilio and Technical Outage Manager at Hewlett Packard Enterprise. Nandish's earlier experience includes roles as Resolution Manager and Escalation Manager at Dell Technologies, focusing on monitoring service events and driving improvement in service processes. Nandish also worked as a Senior Engineer at EMC, providing high-level professional service in storage solutions and performance assessment. Additional experience includes positions at IBM, Bakers Heart, Aditya Birla Minacs, SPAR International, and Bliss Chocolates, showcasing a diverse skill set in technical support and customer service. Nandish holds a Bachelor's degree in Computer Science from Bangalore University.