Jacquelyn Burgess

Jacquelyn Burgess is a seasoned professional in customer success and operations management with extensive experience across various roles. As a Senior Enablement Manager at Conga since November 2025, Jacquelyn leverages a strong background developed through former positions at AgentSync, including Senior Professional Services Operations Manager, Implementation Team Lead, and Implementation Manager, where responsibilities included process establishment, cross-functional collaboration, training, and Salesforce automation. Jacquelyn's earlier experience at Evolve spanned roles in sales operations, onboarding management, and marketing, emphasizing efficiency improvements and customer experience enhancements. Jacquelyn holds a Bachelor of Science in Business Administration with a marketing emphasis from the University of Colorado Boulder.