Emily Tallon

Emily Tallon is a seasoned leader in customer success and support, currently serving as Senior Manager of Customer Success Enablement & Support at Density since November 2020. Notable achievements include developing tech touch programs and self-service onboarding processes that significantly improved customer experience and reduced onboarding time. Prior roles include Project Manager at American Airlines, where Emily facilitated communication campaigns and technical support, and Intranet Specialist at American Airlines Federal Credit Union, enhancing employee engagement through intranet development. Emily's career began in various supportive roles, including administrative assistance and customer service, complemented by a Bachelor of Arts in English with Honours from the University of Winchester.