Laura Steinhauer-Laker

Laura Steinhauer-Laker is a seasoned professional specializing in customer-centric processes and digital product management, currently serving as Senior Manager for Kundenzentrierte Prozesse/CX at congstar since February 2023. Previously, Laura held prominent roles at Daimler Mobility AG, including Product Owner and Team Manager for the CX Factory/Innovation Team, overseeing the agile implementation of new digital products and business models within the mobility and financial services sector. Laura's earlier experience includes consulting at fms GmbH, product management at Daimler AG, and HR marketing at Deutsche Telekom. Academically, Laura possesses multiple degrees in International Management and Business from esteemed institutions, including CEMS, University College Dublin, and Maastricht University.