James Townsend

James Townsend is passionate about helping sales organizations achieve outstanding results using ConnectAndSell. A former ConnectAndSell customer himself, he brings a wealth of knowledge and a unique perspective to the organization. His recipe for customer success is rather simple – just like conversations, relationships matter. Once you get the relationship right, everything else is mechanics. He thrives on maximizing the value ConnectAndSell can deliver to clients by leveraging his insight and experience to embed ConnectAndSell seamlessly into organizational workflows. He also contributes to ConnectAndSell product development through his extensive, SaaS focused, technology leadership experience. When he is not working James enjoys spending time with his young family, golfing and skiing.