Ilan Buchbinder is a seasoned professional in customer education and product knowledge management, currently serving as Senior Customer Education Manager at Connecteam since October 2025. Prior experience includes roles as Product Knowledge Support Manager at monday.com, where responsibilities encompassed analyzing customer insights, developing training materials, and managing internal knowledge resources. With a background in customer education at Bizzabo, AutoLeadStar, and previous analytical roles at Altria Israel and NICE Ltd., Ilan has demonstrated expertise in enhancing customer experiences through effective communication and training. Educational qualifications include a Bachelor of Arts in Politics and International Studies, specializing in Security, Terrorism, and Counter-Terrorism Studies from Murdoch University.
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