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Laura Di Genova

Customer Support Specialist at Connect&GO

Laura Di Genova has a diverse work experience in the customer support and operations fields. Laura is currently working as a Customer Support Specialist at Connect&GO since July 2022. Prior to that, they served as a Customer Care Specialist at Amilia from January 2021 to June 2022. Before that, Laura worked at Hopper, where they held the position of Traveler Experience Supervisor from June 2019 to April 2020, and as a Traveler Experience Agent from 2018 to June 2019. Laura started their career at SweetIQ, where they worked as an Operations Specialist from August 2016 to December 2017.

Laura Di Genova began their education in 2010 at Dawson College where they pursued a DEC in Cinema/video/Communication studies. Laura completed this program in 2014. From 2015 to 2017, Laura continued their studies at Dawson College as an Independent Student, focusing on Business/Commerce, General.

In 2015, Laura also obtained a certification in "An Introduction to Consumer Neuroscience & Neuromarketing" from Coursera.

Currently, Laura is enrolled at Concordia University, pursuing a Bachelor of Arts (BA) degree in Human Relations. Laura is expected to complete this program in 2023.

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