Donald L. Cruz

Customer Service Specialist at CSS (Connecticut Spring & Stamping)

Donald L. Cruz has over 15 years of experience in customer service roles, currently serving as a Customer Service Specialist at CSS (Connecticut Spring & Stamping) since March 2011. Prior to this role, Cruz held the position of Customer Service Director at Century 21 Access America, where responsibilities included managing the lead management system and ensuring high customer satisfaction. Additional experience includes providing customer support and training at CIGNA Healthcare, where responsibilities encompassed membership verification and training new hires, and managing the customer service department as a Customer Service Manager at Moore Medical. Cruz obtained a diploma in Business from New Britain Senior High School in 1987.

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Farmington, United States

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CSS (Connecticut Spring & Stamping)

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CSS (Connecticut Spring & Stamping) is a customer-focused engineering driven company with a 80+ year track record of success. We engineer and manufacture difficult to make springs, stampings, wire forms, metal forms, precision machined stampings, fineblanked parts, and assemblies. Our dedicated and experienced employees help make us a great company to do business with. We serve customers who are located all over the world. CSS especially focuses on medical device, defense & firearms, and automotive industries. We also serve aerospace, consumer product, electronics, and other general industries. CSS was founded in 1939. Today our modern headquarters and manufacturing facilities are located in Farmington CT, and have expanded to a second facility in Southington CT. We have 232,000 square feet of production and engineering space. CSS is ISO certified, family owned and has more than 400 employees. CSS has been awarded 1st place in Hartford Business Journal’s 2019 Connecticut Family Business Awards amongst companies in the 76+ full-time employees category. This award was given to us due to our history of dedication to supporting our employees. We are hiring! Follow this link to view current open positions: https://www.ctspring.com/careers