Connections
Ken Borteel is an experienced professional in online sales and customer service, currently serving as the Online Sales Manager at Connections since May 2015. In this role, Ken focuses on enhancing customer experiences in the digital realm, striving to create emotional connections that foster brand loyalty. Previously, Ken held positions including Customer Service Center Manager, where a significant sales increase was achieved through proactive team restructuring, and Digital Officer, addressing challenges in the evolving digital landscape. Ken's earlier experience includes online business development at bmgroup, focusing on social media management solutions, and serving as Online Manager at Airstop, where Ken led website development initiatives. Ken began a career at Connections in 2003 as Office Manager at the Airport Agency, overseeing daily operations at Brussels Airport.
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Connections
We encourage people to travel beyond expectations. At Connections we do believe that everyone should be able to experience the world. For more than 37 years, we make this possible every day, thanks to our 135 enthusiastic colleagues, who love nothing more than experiencing the world by themselves and to share their passion with our travelers. Since 1986, Connections is a leading Belgian tour operator offering innovative & experience driven trips on a worldwide scale with a focus on long haul destinations. We distribute our broad product offering through an omnichannel model with 23 travel shops with nationwide spread, online sales, social channels, a groups & incentives department, a B2B sales department & 24/7 customer service platform. Connections is specialized in offering the very best air fares and travel experiences worldwide. The company serves around 190k happy Belgian travelers per year – for those who love independent, adventurous travel. NYC and USA have been our hero destinations since the very start. But also for destinations like Asia, Latin America, Southern Africa or Australia and New Zealand, Connections can offer you a wide variety of unique experiences. Have you, just like us, been bitten by the travel bug? Do certain parts of the world no longer hold any secrets for you, but are you still curious about unexplored areas? Are service, respect, innovation and sharing unique experiences close to your heart? Then we might have a spot for you!