Connections for the Homeless
Nicole Archie is a skilled professional with extensive experience in customer service and management across various industries. Currently serving as a Housing Specialist at Connections for the Homeless since September 2023, Nicole previously held roles as an Account Manager at Twitter, where responsibilities included partnering with organizational leaders and leading team meetings. Experience at Yelp as a Customer Success Manager involved addressing client inquiries and solutions, while earlier roles at Uber, PayPal, Grubhub, and Comcast Cable focused on customer service, technical support, and client management. Nicole holds a Bachelor's degree in Political Science and Government from Saint Xavier University and a high school diploma from Crete-Monee High School.
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Connections for the Homeless
For nearly 40 years, Connections for the Homeless has served and catalyzed our community to end homelessness, one person at a time. Each year we provide eviction prevention, shelter, and housing services to 4,000 people from across north suburban Cook County. Beyond providing direct services we also operate a robust advocacy and community organizing program to address the root causes of homelessness. The COVID pandemic accelerated our growth in the depth and breadth of services we offer and the organizational infrastructure to sustain this highly impactful organization. Connections is a radically reshaped organization deeply committed to demonstrating our core values in all relationships with participants, colleagues, donors, partners, and volunteers.