Mary Aufiero

Mary Aufiero is an experienced professional in client relations and customer service, currently serving as Culture & Experience Strategist and Client Connections Supervisor at ConnectOne Bank since March 2021. With a strong focus on the "client first" approach, Mary has supervised team members, resolved client conflicts, and actively participated in business improvement initiatives. Previous roles at YOOX NET-A-PORTER GROUP included Customer Care Trainer/Coordinator and Sales & Customer Care Consultant, where Mary developed training programs, maintained team records, and fostered strong customer relationships. Additionally, Mary has held various positions in retail, including roles at Neiman Marcus and Bath & Body Works, where exceptional sales performance and customer service were emphasized. Mary holds a Bachelor of Science in Fashion Marketing and Management from Berkeley College.