ConnectWise
Melissa Lane is an accomplished Director of UX at ConnectWise, overseeing a cross-functional team of UI/UX designers while managing over 20 concurrent projects and enhancing platform-wide consistency. With a diverse background in product and graphic design, Melissa has held key positions across multiple companies, including Director of Product Design at Sienna Group LLC, where responsibilities included developing security program experiences, and Product Designer roles at CareSync, focusing on healthcare user experiences. Previous experience spans graphic design roles for various industries, contributing to marketing materials and brand identities. Educational credentials include an A.S. in Architecture from Hillsborough Community College and a B.F.A. in Design from the International Academy of Design and Technology.
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ConnectWise
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Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business.