Tushar Lokhande is a seasoned IT service management professional with over 15 years of experience in service delivery and managed services. Currently, they serve as the Manager of Service Delivery for SOC Operations at ConnectWise, where they have demonstrated success in enhancing security operations and optimizing service delivery. Tushar's operational expertise includes SLA management, process management, and people management, and they hold certifications in ITIL V3 and PRINCE2. Their career also includes roles at Eros Multomedia Pvt Ltd., Zenith Infotech, and Continuum, alongside a Bachelor of Commerce degree from the University of Mumbai.
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