Vanessa Hernandez

Vanessa Hernandez has extensive experience in business operations, currently serving as the Director of Business Operations at ConnectWise since August 2015, where responsibilities include managing finance inquiries, auditing agreements, overseeing billing for partners, and handling account collections. Earlier roles at ConnectWise included Senior Manager and Manager of Business Operations and Partner Business Service Specialist. Previously, Vanessa worked at Regions Financial Corporation as a Bank Teller from 2013 to 2015, achieving a 100% customer satisfaction score and significantly increasing referral rates. Academic credentials include a Bachelor of Science in Accounting from the University of South Florida and an Associate of Arts in Business from St. Petersburg College.