Solet Ira Javier-Miclat has extensive experience in shared services management, project management, quality assurance, and client relationship management. They have held various leadership roles in companies such as Connext, Cloudstaff, STARTEK Philippines, and Sutherland Global Services. With a Bachelor of Science degree in Accounting from Holy Angel University, their expertise lies in managing non-operations departments, overseeing project implementation, developing training programs, improving quality assurance processes, and creating solutions for clients and end-users. They are dedicated to driving continuous improvement, ensuring client satisfaction, and achieving business goals.
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