Connexus Resource Group wants to invest in and partner with the leading players in North America who are defining this evolving industry of specialty contact centers. Our model is to create a centrally aligned, regionally led, and locally incentivized group. We’re seeking to invest in leaders and provide them with access to capital, resources, best practices, and talent, that will help them to grow their business.



Finance

Connexus Resource Group

Deborah Bowers Drummond

Baasc Latreece Daniels Hobbs

Rob Schow

Christine Schybal

Elizabeth Akuma

Jill Sperling

Julie Methot M.ed.

Letha Hamilton

Michael White

Lisa Cobb

Erica M.

Ashley Smith

Kassie West

Dee Kasey

Iggy Sapi

John Jenkins

Josh Heap

Miranda Rodriguez

Michelle Baines

Teri Noboa

Mikey Hope

The Customer Service Team at Connexus Resource Group is dedicated to delivering exceptional support and assistance to clients and customers. Comprised of representatives and specialists, the team addresses inquiries, resolves issues, and fosters customer satisfaction, ensuring that all interactions align with the company's commitment to excellence in the specialty contact center industry. Their efforts contribute to building strong customer relationships while supporting the growth objectives of Connexus Resource Group's partners.

Customer Service Team

This department handles inquiries and assistance for customers to ensure their satisfaction and resolve any issues.

Customer Support

The Operations Team at Connexus Resource Group is responsible for streamlining processes and ensuring efficient management of the company's specialty contact center investments. They coordinate between regional leaders and support functions, implement best practices, and oversee operational performance, while also managing financial oversight through the Accounting Controller. Their goal is to optimize resource allocation, drive growth, and enhance service delivery across the organization.

Operations Team

The Leadership Team at Connexus Resource Group is responsible for setting the strategic direction of the company and overseeing operations to ensure alignment with its mission of investing in and developing specialty contact centers. This team, comprising top executives including the CEO, CFO, and VPs of M&A, collaborates to leverage capital, resources, and industry best practices, driving sustainable growth and fostering partnerships with leading industry players. Their collective expertise guides the organization in achieving its goals while supporting regional leaders in their local markets.

Leadership Team

This department focuses on managing client accounts and maintaining positive client relationships.

Account Management

This department manages escalated customer service inquiries and provides technical support for users.

Customer Support Services

Connexus Resource Group

Org chart

Teams

Customer Service Team

Customer Support

Operations Team

Leadership Team

Account Management

Customer Support Services

Offices

Connexus Resource Group

Org chart

Teams

Customer Service Team

Customer Support

Operations Team

Leadership Team

Account Management

Customer Support Services

Offices

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