Lia Maria Dragus

RS And Quality Assurance Lead at Consensus Cloud Solutions

Lia Maria Dragus began their work experience as a waitress at Batoni's from August 2014 to March 2016. Lia Maria then worked as a waitress at Il Ponte Nuovo from March 2016 to May 2017. From March 2016 to February 2019, they served as the Operations Manager at New York Hairdressing. In February 2019, Lia joined J2 Global as a Level III EMEA Customer Service Specialist, where they provided excellent customer service, managed escalations, and trained new hires. Lia Maria remained in this role until October 2021. Currently, they work at Consensus Cloud Solutions as an RS and Quality Assurance Lead.

Lia Maria Dragus attended Liceul Sanitar Bistrita in Bistrita-Nasaud, Romania, but no specific degree or field of study information is provided. Additionally, they obtained two certifications: "Creating Positive Conversations with Challenging Customers" and "Proven Tips for Managing Your Time" from LinkedIn in 2020.

Links

Timeline

  • RS And Quality Assurance Lead

    December, 2021 - present

  • Level III EMEA Customer Service Specialist

    October, 2021

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