Randi Hovey

Randi Hovey has a diverse work history spanning over different companies. Randi started working at Associated Brigham Contractors Inc. in 2008 as an Executive Assistant, providing administrative support to a team of owners, CFO, accounting, and estimators. Randi'sresponsibilities included managing phone calls, emails, faxes, and record-keeping.

In 2013, Randi joined AWS as an Executive Assistant, where they continued to provide administrative support.

In 2014, Randi joined Conservice and held various roles. Randi started as a Payment Resolution Specialist, where they researched payment-related issues for utility accounts and handled correspondence regarding past due balances.

Randi then worked as a Client Relations Associate, responsible for client relations, project management, and process development.

Randi later became a Client Relations Trainer, developing a client relations training program and conducting continuous training for a team of client relations managers. Randi also maintained relationships with a personal portfolio of clients.

In 2018, Randi transitioned to the role of Employee Development/Training Team Lead, where they mentored trainers in effective presentation skills and learning theories. Randi also facilitated communication between business operations leadership and training staff to enhance employee satisfaction and boost retention.

Lastly, Randi served as a Senior Team Lead, responsible for overseeing operations training at Conservice.

Overall, Randi has a comprehensive background in administrative support, client relations, training, and team leadership.

Randi Hovey completed their Bachelor's degree in Psychology from Utah State University from 2013 to 2017. Randi is currently pursuing a Master of Data Analytics degree in Mathematics and Statistics from Utah State University, which is expected to be completed in 2023.