Joseph B.

Joseph B. currently serves as the Head of Operations Intelligence at Consolidated Communications since May 2024. Previously, Joseph held the position of Vice President of Analytics at MetroNet from June 2021 to April 2024 and was the Head of Retention Strategy & Analytics at Google from November 2018 to June 2021, focusing on retention behaviors and performance improvements. With extensive experience at Altice USA, Joseph worked as Senior Director of Business Operations Analysis and Senior Director of Business Performance Management, where responsibilities included strategic insights on customer growth, managing a substantial expense budget, and influencing corporate decisions. Joseph began the professional career at Charter Communications, progressing through roles from Operations Lead to Staff Accountant, gaining expertise in internal auditing and business intelligence. Joseph holds an MBA from Washington University in St. Louis and a B.S. in Accounting from the University of Missouri-Saint Louis.