Ulises A. has over two decades of experience in information technology and technical support, currently serving as Support Team Lead at Constellation Software Inc. since July 2019. Previous roles include Technical Support Specialist positions at AbacusNext and OpenTable, where Ulises managed customer interactions and troubleshooting for third-party software and cloud connections. Early career highlights include providing IT support as an Information Technology Specialist at Motion Computing and facilitating network connectivity as a Help Desk Technician at American Express and Elektra. Educational qualifications include multiple certifications in networking and technology, along with a vocational degree in Computer Science from Instituto Politécnico Nacional.
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