Brad Hufton

Brad Hufton is an accomplished Customer Success Team Leader at Constructionline since September 2021, with extensive experience in customer service and leadership roles. Previously, Brad served as a Customer Service Team Lead at Argos for over 18 years, where notable achievements included winning the UKCCF 2015 Best Use of Technology and Social Media Customer Service Team of the Year. Throughout Brad's career, a strong focus has been on leading teams to achieve KPIs and implementing change initiatives, demonstrating expertise in coaching, stakeholder management, and process improvement. Additionally, Brad holds a Leadership and Management ILM 3 qualification and has completed a Green Belt in Lean Six Sigma, complemented by a Bachelor of Technology degree in Music.