John Grace

John Grace, MCP, ITIL, is an experienced IT professional with a diverse background in infrastructure administration, IT system administration, and service management. Currently serving as an Infrastructure Administrator at Consumers Credit Union, John specializes in Azure Migrate, virtual desktop administration, backup services, SQL migrations, and VMware administration. Previous roles include IT System Administrator at Focal Point Lights, where John managed O365 administration and Azure applications, and Service Desk Manager at Alliant Credit Union, focusing on ITIL process ownership and team management. John has also held positions at Great Lakes Credit Union, University of Chicago Booth School of Business, and Project Leadership Associates, accumulating significant expertise in service delivery, help desk operations, and client support across multiple organizations. John holds a Bachelor of Science in Information Systems Technologies and a Bachelor of Arts in Radio and Television from Southern Illinois University, Carbondale.