Erik Sajdak

Erik Sajdak is a seasoned professional with extensive experience in client services and digital customer experience operations. Currently serving as the Director of Digital Customer Experience Operations at Consumers Energy since May 2018, Erik previously held the position of Manager II, Client Services at IQense, LLC, where leadership of the Client Services team encompassed various database marketing solutions. Erik's background includes serving as the Director of Client Solutions at ePrize, leading teams in the development of interactive promotions, and various roles at Valassis, where management of operations teams supported direct marketing initiatives. Erik began a career in program management with Marketing Force, overseeing in-store advertising programs. An alumnus of Eastern Michigan University, Erik's educational foundation complements a robust career focused on enhancing customer engagement and satisfaction.