Contact Financial Holding is the parent company of Contact. Contact was established in 2001, Contact was the first specialized consumer financing company in Egypt. Set up as an independent, management and employee led initiative, the company has managed to secure equity financing from various sources since inception, including banks, private equity firms and individuals. Contact’s parent company, Contact Financial Holding, is the leading structured finance investment firm in Egypt. Contact works based on a collaborative business model, engaging with business partners at various levels to deliver market leading products and services. We always strive to provide clients and business partners with the highest quality service and efficiency, making the financing process seamless and achieving the best possible results. In addition to Contact’s 11 locations nationwide, our growing network includes over 1,500 points of sale covering car dealers, consumer durables merchants and sporting clubs. With our expanding client base, we are always looking to add more bright, motivated leaders to our team of more than 650 employees. We enjoy a very low employee turnover, with many of our middle and senior management having been with Contact since its inception. We believe in the importance of developing our human capital in order to reach our growth potential as individuals, as a team and as a company.

Consumer Services

Contact Financial Holding

Contact Financial Holding's headquarters in Cairo, Egypt

John Saad

Said Zater

The Sales and Customer Service team at Contact Financial Holding is dedicated to managing client relationships and driving sales across various product lines, including auto loans, mortgages, and consumer durables. The team is responsible for providing exceptional customer service, processing loans, managing collections, and ensuring smooth contract execution. By collaborating closely with customers and business partners, they aim to deliver high-quality, efficient service that enhances the financing process and supports the company’s growth objectives.

Sales and Customer Service

This department manages financial records, ensures accuracy in reporting, and oversees accounts receivable and payable processes.

Accounting Department

The Software Development team at Contact Financial Holding is responsible for designing, developing, and maintaining high-quality software solutions to enhance the company's consumer financing services. This multifaceted team, composed of backend and frontend developers, React Native specialists, and senior cross-platform developers, works collaboratively to create seamless and efficient digital experiences for clients and business partners. Their efforts ensure the continuous improvement and scalability of Contact's market-leading products and services.

Software Development

This department oversees financial transactions, cash flow, and banking relationships to ensure optimal financial operations.

Treasury Management

This department manages credit policies, oversees collections processes, and ensures the timely recovery of outstanding debts.

Credit and Collections

This department focuses on assessing and managing credit risk to ensure sound financial decisions and minimize potential losses.

Contact Financial Holding

Org chart

Teams

Sales and Customer Service

Accounting Department

Software Development

Treasury Management

Credit and Collections

Credit Risk Management

Offices

Contact Financial Holding

Org chart

Teams

Sales and Customer Service

Accounting Department

Software Development

Treasury Management

Credit and Collections

Credit Risk Management

Offices

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